The SSA Unit provides 24-hour emergency crisis intervention. The on-call phone number is (419) 302-8825. If the on-call SSA is not reached, a voicemail message may be left. If the on-call SSA has not returned the call within 15 minutes, the number should be tried again. If a serious medical emergency exists, and/or an individual’s immediate health and welfare is at risk, 911 should be called for immediate assistance.